Why Us
The right support, built around you and your team
Getting the right support can mean more than just getting the books done. For you, it might also be about clear communication, steady systems, professional care, and people who understand the practical realities of how your organisation works.
From multi-platform capability to sector experience, team strength to regulatory backing — what can make the difference is how these elements come together to bring calm, clarity, and consistency to your financial processes.
And how this support is delivered can look different depending on where you’re at. You might be looking to get the essentials running smoothly with reliable systems and clear processes. You might want help making sense of the numbers — turning reports into insight and planning. Or you might be ready to focus more on growth, with a partner who can help clarify direction and support your leadership.
As your needs evolve, our approach is designed to grow with you — offering support that’s practical, thoughtful, and shaped around your goals.
Professionally registered, practically grounded
When you’re trusting someone with your books, it’s good to know they’re not just experienced — they’re also regulated, qualified, and accountable.
As a Registered BAS Agent, Exdia operates under the regulation of the Tax Practitioners Board (TPB), the national body responsible for registering and overseeing tax and BAS agents in Australia. The TPB sets and enforces ethical and professional standards to ensure agents are qualified, competent, and reliable. Maintaining registration requires meeting strict criteria for experience, education, insurance, and ongoing professional development.
Our Director, Ed Johnson, is also a long-standing Member in Practice with the Institute of Certified Bookkeepers (ICB), the world’s largest bookkeeping body. In Australia, ICB is an independent, not-for-profit organisation dedicated to advancing the quality, recognition, and professionalism of bookkeeping. Members are required to uphold high standards of conduct, maintain ongoing learning, and demonstrate practical competence. ICB also works closely with regulators such as the ATO and TPB to support compliance and strengthen the profession.
But credentials alone aren’t enough. What also matters is how professional care plays out in daily work — through clear communication, consistent follow-through, and thoughtful attention to detail.
You want support that not only meets formal standards but also fits the practical realities of your organisation — helping things run smoothly and growing with you through steady, collaborative partnership.
Multi-Platform Capability
Whether you’re using Xero, MYOB, QuickBooks, or another accounting system, we work with the tools that suit you. There’s no requirement to switch — we support what’s already in place (any online Australian-compliant platform) and help you make the most of it.
This flexibility means:
- You don’t need to overhaul your systems just to work with us
- You can maintain internal processes without unnecessary disruption
- Your team stays in familiar territory while still gaining external support
- If you’re exploring new software options, you have a sounding board to help assess what makes sense
We work across a wide range of platforms — not just core accounting tools, but also specialist systems for payroll, payment gateways, donor management, practice or field management, virtual card and expense management, approval workflows, and more. This allows us to connect the dots across your current software ecosystem, or help improve things step by step — without starting from scratch.
It’s not about chasing the latest app — it’s about using the right mix of systems that suit your structure, team, and goals. Our cross-platform experience helps clarify what’s working, what could work better, and what’s worth simplifying.
For you and your team, that can mean fewer roadblocks, smoother processes, and support that fits — not forces — your way of working.
What you can expect from Exdia
Focused support from trained specialists
Every client brings a different focus — whether that’s running a business, leading a church, managing a charity, or advising others. Each comes with its own responsibilities, rhythms, and reporting needs.
That’s why technical knowledge on its own isn’t enough. What matters is how it’s applied — in a way that fits your pace, priorities, and practical realities.
Whether it’s sector-specific reporting, navigating compliance, or making sense of payroll and finance systems, it helps to have support shaped by real-world experience with organisations like yours — especially when you’re facing complex demands or operational pressure.
The aim is to help you focus on what matters most — with support that’s not just accurate, but grounded in your unique context.
The strength of a team, working with you
It can be reassuring to know there’s a steady team behind your bookkeeping and payroll — especially when things get busy or unexpected changes arise.
Shared knowledge, clear communication, and built-in backup can offer a sense of consistency and care, even during times of pressure, transition, or overwhelm.
Our local and international team helps keep things moving — with multiple eyes and hands supporting momentum and operational continuity.
It’s an approach that brings both reliability and depth — so you’re not carrying the load alone.
Support that fits your operational setup
Every organisation runs a little differently — with its own mix of systems, tools, and internal responsibilities. We shape our support to fit your structure, not the other way around.
That might mean working alongside your existing software and team, or stepping in more fully where needed. We’re flexible in how we deliver — adapting our processes to complement yours.
Sometimes it’s about refining what’s already in place — other times, it might mean reworking parts that aren’t serving you well. Either way, a respectful and sensible approach can really help make changes meaningful and effective.
The goal is to help things run more smoothly, in a way that works well for you.
An eye to the future, as well as the past
There’s something satisfying about having clean, reconciled accounts — but for many people, that’s only part of the picture. What really matters is being able to see what’s going on, make good decisions, and move forward with confidence.
That’s why it’s not just about tidying up the past — it’s also about understanding what the numbers are saying now, and what that might mean for what’s ahead. Practical reports, thoughtful processes, and well-framed insight can all help bring clarity — not just for the sake of knowing, but to support the decisions that come next.
Reliable numbers matter. But so does what you do with them.
A steady approach, built on relationship
It can make a real difference when support fits with where you’re at and how you like to work.
If things are already full — or have been difficult for a while — it helps to work with someone who listens, takes time, and offers support in a way that’s respectful and clear.
It’s not only about getting things done — how the work is carried out, and the tone of the collaboration, can matter just as much.
This kind of partnership matters to us. We value steady communication, thoughtful care, and trust that builds over time.
Reliable systems, handled with care
Behind the scenes, we work with steady, well-structured systems designed to support clear communication, consistent service, and dependable results.
We take care with how your information is handled — from secure cloud-based platforms to thoughtful internal processes and team practices. We also maintain clear privacy and data breach policies across our business, as part of our commitment to safe and respectful handling of information.
Our aim is not just to meet compliance standards, but to operate in a way that respects your time, your data, and your trust.
Solid and established systems give us structure — but it’s the way they’re used with care that can make the difference.
Purpose matters — and so do values
As a company, our values reflect the kind of culture we want to build, and the way we hope to go about our work — with clients, within our team, and in the decisions we make each day.
Each value is expressed simply, to keep us focused on what matters:
- Integrity – being clear and reliable in word and action
- Humility – valuing and respecting others as ourselves
- Fairness – dealing honestly and reasonably with team and clients
- Openness – communicating and advocating effectively and authentically
- Initiative – being proactive and resourceful in relationships and performance
- Diligence – being attentive and faithful to tasks and responsibilities
- Goodness – looking for ways to show kindness and care
These values help us bring shared purpose into the work we do together.
